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|1. Do you offer volume discounts or any special offers?|
|2. What is the shipping time for your products?|
|3. What is the ordering process?|
|4. Why does my order status say processing/production? Why has it not shipped?|
|5. What is my shipping cost?|
|6. Can I use my own shipping account?|
|7. I found the same item on a different website for a lower price, can you match or beat their price?|